1. General Information

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), please be advised that this website is owned by H.S.G. Fortes SL, with Tax ID (NIF) B38217519 and registered office at Avda. Santa Cruz 204, San Isidro (38611), Santa Cruz de Tenerife, Spain - Canary Islands.

2. Purpose of the Website

RouletteCharters.com is a digital platform for informational and advertising purposes. Its objectives are:

• To provide information regarding the services provided by the company.
• To provide a Digital Space where users can complete online bookings.

3. Terms of Use for the User

Accessing this website grants you the status of User. The User agrees to use the website, its contents, and services in accordance with the Law, morality, good customs, and public order. The use of this website for illegal purposes or actions harmful to RouletteCharters.com or any third party is strictly prohibited.The data provided by the client will be processed solely for the purpose of formalizing bookings.

4. Cancellation Policy

• Customer Cancellations: The client has the option to cancel the booking without any penalty up to 24 hours prior to the scheduled excursion.
• Force Majeure: In the event that a booking must be canceled due to force majeure (weather alerts, poor sea conditions, or other reasons beyond the client's control), the total amount of the booking will be refunded to the client immediately, subject to the processing times of the banking institutions involved.

5. Privacy Commitment and Non-Disclosure

In line with our ethics of transparency:

• RouletteCharters.com guarantees that it will not sell or rent the personal or contractual data of its clients to third-party companies under any circumstances.
• Information shared in the public digital space is treated as public advertising information, while billing and internal contact data are treated with strict confidentiality in accordance with the GDPR.

6. Disclaimer (Exclusion of Liability)

RouletteCharters.com is not responsible for:

• Damages of any nature that may arise from a lack of availability or continuity of the website's operation.
• The veracity, accuracy, or quality of the services advertised by collaborators in their digital spaces. The final commercial relationship is established between the User and the advertised Business; RouletteCharters.com acts solely as an advertising intermediary.

7. Modifications

We reserve the right to carry out, without prior notice, any modifications deemed appropriate to the website, including changing, deleting, or adding contents and services, as well as the way they are presented.

8. Governing Law and Jurisdiction

These terms are governed by Spanish Law. For any dispute that may arise from the use of the website or the platform, the parties submit to the jurisdiction of the Courts and Tribunals of Santa Cruz de Tenerife.